Water Problems

Pinpoint the issue in your water and find the right fix. Choose a problem tab to see causes, typical signs, health or aesthetic risks, and proven treatment options—written for South African conditions and using metric units. This hub will keep growing as we publish new guides and respond to customer requests.

How to use this page
✓ Select a tab / thumbnail image for the water problem you’re noticing
✓ Review the quick symptoms checklist and treatment options
✓ Jump to linked guides, calculators and recommended products

Tabs on this page (problems & quick descriptors)

• Hardness vs Langelier Saturation Index (LSI) – understand scale vs corrosion balance and how to correct it. 
• Iron – metallic taste, rust staining, brown/orange water; filtration and oxidation solutions. 
• Bacteria (E. coli) – microbiological risk indicators and disinfection choices (UV, dosing, quantum).
• Chlorine – tastes/odours from municipal residuals and how carbon removes them. 
• Sulphur / Hydrogen sulphide – “rotten egg” odour, causes and aeration/oxidation fixes. 
• Tannin – yellow/brown tint and taste; resin/carbon removal options. 
• Fluoride – when levels are too high and how RO/activated alumina reduce them. 
• Turbidity & Sediment – cloudy/dirty water, filter staging and protection of downstream treatment. 
• Acid Water / Low pH – corrosion risks and pH-correction media (e.g., calcite). 
• Nitrate / Nitrite – agricultural sources and RO/IX treatment paths. 
• Lead – sources (old plumbing) and certified reduction methods. 
• Limescale – hard-water scale on fixtures/appliances; prevention and conditioning. 
• Cloudy Water – what haze indicates and how to restore clarity safely. 
• Rotten Egg Odour – quick checks to distinguish sulphur vs. bacteria causes.