Terms & Conditions

Terms & Conditions

 

Effective Date: 26 January 2024

 

Welcome to H2O Warehouse! These Terms & Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing or using our website and services, you agree to abide by these terms. Please read them carefully.

 

1. General Terms:

  • Acceptance: By using our website, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
  • Updates: H2O Warehouse reserves the right to update or modify these terms at any time without prior notice. It is your responsibility to review these terms regularly.

 

2. Website Use:

  • License: We grant you a limited license to access and use our website for personal or informational purposes. This license does not include the right to modify, reproduce, duplicate, sell, or exploit any content on the website.
  • User Accounts: To access certain features, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information.

 

3. Product Purchases:

  • Order Confirmation: After placing an order, you will receive an order confirmation email. This email does not constitute acceptance of your order; it is a confirmation that we have received it.
  • Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
  • Payment: Payment is required at the time of placing an order. We accept various payment methods; all transactions are secure.

 

4. Shipping and Delivery:

  • Shipping Times: Shipping times may vary based on your location. We make every effort to deliver products promptly but are not responsible for delays caused by external factors.
  • Shipping Address: It is your responsibility to provide accurate shipping information. We are not responsible for orders shipped to incorrectly provided addresses.

 

5. Returns and Refunds:

  • Returns Policy: Our Returns Policy, outlined separately, governs the process of returns, exchanges, and refunds.

 

6. Privacy:

  • Privacy Policy: Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

 

7. Intellectual Property:

  • Copyright: All content on our website, including text, graphics, logos, images, and software, is the property of H2O Warehouse and is protected by copyright laws.

 

8. Limitation of Liability:

  • Disclaimer: H2O Warehouse is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products.

 

9. Governing Law:

  • Jurisdiction: These Terms & Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts in South Africa.

 

10. Contact Information:

If you have any questions or concerns about these Terms & Conditions, please contact us at support@h2owarehouse.co.za.